Once we receive your deposit, the dates in the availability calendar will be shown as unavailable, so anyone else will not be able to book these dates. With this in mind, we would lose potential bookings.

So, our policy is, we will give:-

FULL refund, if cancellation is given, in writing, before SIX months of the date of the commencement of your holiday in Casa Oliva or Casa Mayo.

50% refund if cancellation given, in writing, before THREE months of commencement of your holiday in Casa Oliva or Casa Mayo..

25% refund if cancellation given, in writing, before ONE month of commencement of your holiday in Casa Oliva or Casa Mayo.

NO REFUND will be given if cancellation given, in writing, within ONE month of the commencement of your holiday in Casa Oliva or Casa Mayo.

Although, at any time we manage to resell the dates, we will refund monies in FULL.

We recommend all clients avail of travel insurance before they travel, then if for any reason you have to cancel, you can claim on your insurance. Although, we can’t comment on the Insurance Companies policies of refund and the reasons that they will do so.
If you cancel at any time, after the deposit is given, then you will be charged an admin fee of EUR 50.00 to cover administration costs incurred, regardless of the reason.